First time shopping with Autumn Florist Studio? We’re happy to have you on board! Just visit our website at autumnsflorist.com to place your order. It only takes 5 easy steps!

Step 1: Select the product you like
Step 2: Select your delivery date
Step 3: Add to cart and add-on items (if any)
Step 4: Insert your billing and shipping details
Step 5: Make your payment and we’ll be creating your special gift for you

You’ll receive an order confirmation sent to your email with an order number.

Need help?

Phone: +60135720811
Whatsapp: Talk to Us

You’ll have to make your order online on the Autumn Spring Florist website at autumnsflorist.com to enjoy the best shopping experience. However, if you need help, we’re always happy to assist.

Whatsapp: Talk to Us

Our cut-off time for same-day delivery is 12:00 PM. If you place an order after12:00 PM today, you’ll only be able to select tomorrow’s date as the earliest delivery date. We currently deliver from Monday to Sunday, 7 days/week. Kindly place order before the time stated for same day delivery.

Yes, you can but you’ll need to inform us ASAP. If you’d like to change your order details, please contact us with your new order details. We will do our best to accommodate last-minute changes, but we can only guarantee changes (including delivery address & card message) if they are requested before 10 AM or 1 day before the delivery date. For changes on special occasions, you’ll have to request at least 3 days in advance (eg for Valentine’s Day on 14 Feb)

Yes, self pick up is available but required manually order through WhatsApp, FB Messenger, Instagram and Xiao Hong Shu Inbox.

There are a few reasons that may cause this error, you may refresh the page and try again. If for the second time you are still unable to checkout, kindly contact our customer service so they can place the order on your behalf.

Whatsapp: Talk to Us

Certain flowers are subjected to availability from our suppliers. You may need to contact our customer service to check and to place an order. Please contact us at least 1 week before preferred delivery date.

Drop us a message on Whatsapp and let us help you create a unique, breathtaking flower arrangement.

We require the receiver’s contact number to ensure the delivery process goes as smooth as possible. Riders are required to call the receivers to receive the products OR to get permission to pass the product to someone they know if they are not present at location. Rerouting the delivery also requires the receiver’s contact number.

We understand that the surprise element is highly prioritized. You can include your phone number instead if you wish to inform the recipient that the flower has arrived by yourself. This way rider will contact you once he reaches the destination.

For landed properties, shop lots or easily accessed properties, yes. For guarded office buildings, condominiums or in cases when the guards do not allow our riders in, we may have to request the recipients to approach our riders to collect the products.

You will receive an email once the order is out for delivery and also when the order is delivered. Tracking can also be done via the tracking page, however, real-time tracking is not available at the moment.

For a fast & efficient delivery, please ensure that your recipient is present at the address provided to receive the flowers. If the delivery is unsuccessful, the flowers will be sent back to Autumns Florist and a notification will be sent to you.